How to Set Your Online & Mobile Banking Password


CONSUMER LOGIN
  • The first time you log in to the new system, enter your existing username.
  • A unique temporary password is required the first time you log in to set up your account.
  • Your temporary password is the first four letters of your last name (lower case) and the last four digits of your Social Security Number.
  • When prompted to change your password to a new password, use the temporary password you just created as your "old" password.
  • Examples:
    • Lee = lee6789
    • O’Brien = obri5471

BUSINESS LOGIN
  • The first time you log in to the new system, enter your existing username.
  • A unique temporary password is required the first time you log in to set up your account.
  • Your temporary password is the first four letters of the business name (lower case) and the last four digits of your Tax ID Number.
  • When prompted to change your password to a new password, use the temporary password you just created as your "old" password.
  • Examples:
    • The Bank = theb1234
    • A1 Company = a1co8741

SECURE PASSWORD REQUIREMENTS
Once logged in, you will set a new password using the following requirements:
  • Must be a minimum of 10 characters
  • Must have at least one letter, lower case (a – z)
  • Must have at least one letter, upper case (A – Z)
  • Must have at least one number (0 – 9)
  • Special characters are optional.